Shipping policy

Shipping Policy

At GULUTU, every order is handled with care, precision, and attention to detail, ensuring a seamless delivery experience from dispatch to arrival.

Processing
Orders are processed within 1–3 business days. Processing times exclude weekends and public holidays.

Shipping & Delivery
Shipping rates are calculated at checkout based on your delivery address and selected service. Estimated delivery times vary depending on location and shipping method.

International Shipping
GULUTU offers international shipping to selected regions. Please note that customs duties, taxes, and import fees may apply and remain the responsibility of the recipient.

Tracking
Once dispatched, a tracking confirmation will be provided via email, allowing your order to be followed throughout its journey.

Pre-Orders & Custom Pieces
Items that are made-to-order or pre-order require additional production time. Estimated timelines will be clearly stated on the product page.

For further assistance, inquiries can be made via the Contact page.